There are grills located near a patio area so that guests can prepare meals. An outdoor pool is open all year for the convenience of guests. Guests can relax in the hot tub, get a drink at the bar, or a snack in the snack bar. Public areas of the hotel have complimentary high-speed internet. Free parking is available, and a reservation is not needed in order to park in the lot. There are vending machines scattered around the premises. A free shuttle service will take guests to local attractions free of charge. Baggage storage is available as well as concierge service. There is a business center and fax machine.
Rooms are warmly decorated with colors of green and brown. The large outdoor pool is an L-shape. Lounge chairs are placed around the perimeter of the pool with umbrella tables in the corners. The dining area has high tables and chairs. Flooring through parts of the hotel is a hardwood design. Guests will see palm trees and other plants around the outside of the hotel. Cable television is available in each room, and high-speed internet is offered at an additional charge. Rooms also have a hairdryer, iron, and safe. Blonde-wood furniture is in each room with many having tropical decorations. The Universal Orlando Resort is less than a mile from the hotel.