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The Quality Inn & Suites Biltmore East is located near the Biltmore Forest. It is also a short distance from the Asheville Art Museum. A free hot breakfast is served each morning through the week, and there are free newspapers in the lobby. In the afternoon, guests will find tea, fresh cookies and coffee as treats in the lobby. Hot chocolate is also served. Guests have access to a copy and fax service in the business center as well as free local phone calls. The hotel is pet friendly. Guests can exercise in the fitness room or swim in the seasonal outdoor pool. Bus and truck parking are available. A guests laundry service is provided. There is an extra charge as the machines are coin operated. Corridors are exterior, and all areas of the hotel are well-lit.
The charming hotel has stone accents and an exterior that is light in color. The lobby features a couch and chairs that are facing a television mounted on a wall. There is a desk in the lobby for computers or so that guests can write. Rooms have somewhat of an older appearance, giving way to the historical aspects of the area. A small desk is in each room with a decorative mirror on the wall. Each room has a microwave and a small refrigerator. There is an LCD television mounted on the wall of each room. Some rooms have a sitting area with a sleeper sofa and coffee table.